As part of new care navigator scheme, our practice teams have been trained to assist you to see the right person to meet your needs, by asking about your reasons for wanting to see a doctor.
If you call the practice, the ‘Care Navigator’ who takes your call will ask you a few questions to assess your ‘care needs’. This will enable them to direct you to the most appropriate person or service, which may not always be a Doctor; it may be another member of the team such as a nurse or your local pharmacy. Your call is always in the strictest confidence.
Our GPs are asking patients to try and assist our ‘Care Navigators’ as much as they can, so we can support patients to access the right care in the right setting as quickly as possible.
Registering with a local GP practice
Find out how you can register with a local GP practice and the range of health problems GPs and their practice teams deal with here.
Find out about GP online services here.
Opening times and extended working hours
Find out about GP opening times, extended working hours and instructions for how to get urgent medical care out of hours here.